Privacy Policy

At Core Culture Pilates (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our studio, website, mobile services, and any related platforms.

1. Information We Collect

We may collect the following types of personal information:

Name, email address, phone number, and billing details
Information related to your membership and appointment bookings
Communications you send us via email, SMS, or website forms
Information collected through cookies and website analytics tools

2. How We Use Your Information

We use your personal information solely to:

Deliver services and manage your studio membership
Process payments and send relevant transactional messages
Communicate updates, schedule reminders, or respond to inquiries
Improve our services and customer experience

3. Mobile Information and Messaging

We are committed to protecting your mobile data:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
You may opt in or out of SMS communication at any time by following instructions provided in the message or contacting us directly.

4. Disclosure of Information

We do not sell or disclose your personal data to any outside parties for marketing or promotional purposes. In limited instances, we may share data with trusted subcontractors for essential service functions such as:

Payment processing
Customer service
Technical support

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. Cookies and Analytics

We may use cookies and similar tracking technologies to enhance user experience and gather data about website traffic and interactions. You can choose to disable cookies in your browser settings.

6. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is completely secure.